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incompleteness procedure and incompleteness procedure BADI

Hi every,

May I have some information reg incompleteness procedure and incompleteness BADI.

I require to maintain incompleteness for subject in service ticket i.e for multilevel categorization.

That is the first 4 levels of categorisation should be made mandatory.

Any help is rewarded.

Thanking u very much and expecting answers from all.

Sree.

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