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Problem starting ES Builder in PI 7.10

Just installed PI 7.1 in a sandbox environment with Windows Server 2003 SP2 and MAXDB. I have also followed the post-installation steps in the installation guide. So far everything works except the Enterprise Service Builder. When I clicked on the Enterprise Service Builder, it prompted me to login. I logged in with the <sys>super account, and then a pop-up window shows following message: Cannot connect to server using message server: ms://hostname:8101/P4

Below is more detail of the error. I have searched in SDN but not finding anyone else having same issue. I found an ESR Master but itu2019s for CE 7.1. Appreciate any help on how to resolve this issue.

====================================================================

= Root Exception ===================================================

====================================================================

Thrown:

com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: Cannot connect to server using message server: ms://hostname:8101/P4

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:668)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:461)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:133)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:176)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:121)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:109)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:952)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext.

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:488)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.InitialContext.<init>(Unknown Source)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:653)

... 16 more

Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:59)

at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:352)

... 21 more

====================================================================

== Content from the LogHandler =====================================

====================================================================

#6 13:24:48 [AWT-EventQueue-2] ERROR com.sap.aii.utilxi.swing.toolkit.ExceptionDialog: Throwable

Thrown:

com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: Cannot connect to server using message server: ms://hostname:8101/P4

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:668)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:461)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:133)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:176)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:121)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:109)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:952)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext.

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:488)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.InitialContext.<init>(Unknown Source)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:653)

... 16 more

Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:59)

at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:352)

... 21 more

#5 13:24:48 [AWT-EventQueue-2] FINE AutoLog.created.com.sap.engine.interfaces.cross.DestinationException: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:59)

at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:352)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.InitialContext.<init>(Unknown Source)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:653)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:461)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:133)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:176)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:121)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:109)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:952)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

#4 13:24:48 [AWT-EventQueue-2] DEBUG AutoLog.created.com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

#3 13:24:48 [AWT-EventQueue-2] FINE AutoLog.created.com.sap.engine.services.jndi.persistent.exceptions.NamingException: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM]

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:488)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.InitialContext.<init>(Unknown Source)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:653)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:461)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:133)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:176)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:121)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:109)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:952)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:59)

at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:352)

... 21 more

#2 13:24:48 [AWT-EventQueue-2] DEBUG AutoLog.created.com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext.

#1 13:24:48 [AWT-EventQueue-2] FINE AutoLog.created.com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: Unable to connect to server ms://hostname:8101/P4. Check server availability

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:668)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.connect(EJBHomeFactory.java:461)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.initRemoteFactory(EJBHomeFactory.java:133)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:176)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:121)

at com.sap.aii.ib.clsif.login.LoginServiceImpl.login(LoginServiceImpl.java:109)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginController.doTrial(SplashLoginFrame.java:952)

at com.sap.aii.ib.gui.login.SplashLoginFrame$LoginAction$1.run(SplashLoginFrame.java:824)

at java.awt.event.InvocationEvent.dispatch(Unknown Source)

at java.awt.EventQueue.dispatchEvent(Unknown Source)

at com.sap.aii.utilxi.swing.toolkit.Guitilities$EventProcessor.dispatchEvent(Guitilities.java:319)

at java.awt.EventDispatchThread.pumpOneEventForFilters(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForFilter(Unknown Source)

at java.awt.EventDispatchThread.pumpEventsForHierarchy(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.pumpEvents(Unknown Source)

at java.awt.EventDispatchThread.run(Unknown Source)

Caused by: com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM]

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:488)

at javax.naming.spi.NamingManager.getInitialContext(Unknown Source)

at javax.naming.InitialContext.getDefaultInitCtx(Unknown Source)

at javax.naming.InitialContext.init(Unknown Source)

at javax.naming.InitialContext.<init>(Unknown Source)

at com.sap.aii.ib.clsif.login.EJBHomeFactory.getInitialContext(EJBHomeFactory.java:653)

... 16 more

Caused by: com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:

hostname.DOMAIN.COM:50004 Reason: java.net.UnknownHostException: hostname.DOMAIN.COM

at com.sap.engine.interfaces.cross.Destination.getNextAvailableBroker(Destination.java:59)

at com.sap.engine.interfaces.cross.Destination.getRemoteBroker(Destination.java:35)

at com.sap.engine.services.jndi.InitialContextFactoryImpl.getInitialContext(InitialContextFactoryImpl.java:352)

... 21 more

#0 13:24:47 [AWT-EventQueue-2] DEBUG AutoLog.created.com.sap.aii.utilxi.misc.api.ReconnectRuntimeException: Unable to connect to server ms://hostname:8101/P4. Check server availability

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