on 09-02-2008 10:18 PM
Inisights are appreciated.
We create a sales order for 100 items. We only have 50 in stock. The order gets blocked by credit since the customer is over limit. The order is released.
Stock is increased to cover the order. An availability check is executed in the order to confirm the items. No other changes are made to the order. The credit value of the order is unchanged. However the order is blocked again in credit.
This is a problem for us. Any suggestions on how to rectify this scenario are appreciated.
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Hello,
As you said the customer is over limit, after you release the order and do avialability check again, the order will again get blocked because of credit check. The system is behaving correctly as per standard SAP.
Check the credit limit of the customer and the credit availed in FD32. If you want to deliver the order, you will need to release the credit block again.
Prase
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Dear Cann,
This is the standard functionality ,here I hope you have increased the sales order quantity through re availability check so sytem again blocked the order under credit block.
I hope it will help you,
Regards,
Murali.
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