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Bank Reconciliation

Hi,

My user is trying ro reconcile a bank statement but when she hits the reconcile button the following error message is displayed.

"Bank Pages Add-on is not availablefor a house bank account when bank statement processing is enabled" (3542-11)

Any help much appreciated.

Regards Martin

Former Member
replied

Hi Martin,

it appears that there is BSP activated in the database.

Please check if the box 'Install bank statement processing' is ticked under Administration -> System Initialisation -> Company Details -> Basic Initialisation tab.

Please log a support ticket to get this tick removed.

All the best,

Kerstin

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