deadline monitoring with extended notifications
I have a workflow. It creates worfkitems in my workflow inbox, and then by running SWN_SELSEN I get an email notification of the new workitem.
I also have deadline notification running using RSWWDHEX which sends a deadline missed to the workflow inbox of a different user.
When logging onto this user I see the deadline missed, but for some reason when I try to view the workitem - there does not seem to be an attatchement to my report - as there is when you view the origional.
Also - when I run swn_selsen - the user who is getting the escalation items does not have the escalation items forwarded to them via email.
What am I missing? Is there something else I need to set up in swnconfig? of so - what?
Martin Nooteboom replied
On the deadline tab as action you probably now have 'Display text'. You can change this to modeled, this will lead to a new outcome in the task 'deadline reached', in which you could send a task. But before doing so, I would recommend you do some searching here on SCN and in the SAPHelp on modeled deadlines.