ECRMSETTINGS

[Former Member]

Hi,

How to maintain data in table ECRMSETTINGS in ISU .

What is that CRM_DEFAULT_PRODUCT stands for ..

What is the significance of maintaining data in that ?

Thanks & Regards,

Rkumar

[Former Member]

If you are creating CRM service contract by using product and we are replicating to to Contract in ISU system then we have to maintain this field by product.

Then this product MDT will be trigger for creating Technical Master Data.

Regards,

Shiva Kumar

[Former Member]

hi

prince here..to maintain data entry in ECRMSETTINGS adopt the following procedure..

go to sm30

gv ECRMSETTINGS in the blank space and click maintain

then clcik new entries

and gv service type and if available gv default product

thats it..

award points if found helpful

thanks and regards

prince

[Former Member]

hi

significance of maintaining data in that will enhance the basic setting for isu/crm integration part

regards

prince

[Former Member]

Prince ,

Thanks for your quick reply .I have tried the suggested process..But I am getting the error like " Utility product does not exist Message no. EPROD024 "

Does this mean that i need to maintain the same material in CRM ?

We still have not done any product settings in both the systems..

Thanks & Regards,

Rkumar

[Former Member]

Same Product and product ID should be maintain in CRM system also.

When you are saving then this FM will call to validation .

CALL FUNCTION 'ECRM_GET_PRODUCT_LIST

Regards,

Siva Kuamr