Portal incompatibility mode: iView is not compatible with your browser,..

[Former Member]

Hi,

I have created Portal-IView, which supported the properties on user agents msie> = 5.5 is set. Now I get an error message when I call the on portal. Now the question

how can I customize this message? I want to integrate a static html page for this one?

Error Message: "iView is not compatible with your browser, operating system or device. Contact your system administrator."

Can anyone help?

Best regards,

Dennis Breuer

[Former Member · Accepted solution]

Hi,

depends if you want to customize it locally for your application or globally for the whole portal.

1) locally means, if you have an AbstractPortalComponent overload the default method:

  
  public void doBadUserAgent(IPortalComponentRequest request, IPortalComponentResponse response) {
    response.write("Wow! Your browser is not compatible!<br>Go and get another one!");
  }

2) globally - create AbstractPortalComponent with the above defined method. Let's say it the component name is "MyBadUserAgentComponent". In portalapp.xml define just ander "application" section a registry entry:

<application>
  <registry>
    <entry path="/runtime/prt.modes/badUserAgent" name="MyBadUserAgentComponent" type="component" rebind="true"/>
  </registry>
  <application-config>
  ...

deploy and check the entry in portal registry (System admin -> Support -> Support desk -> Portal runtime -> portal Registry Browser)

Let me know if that worked.

Romano

[Former Member]

Hi Romano,

you are perfect. Thank you very much.

Best regards,

Dennis Breuer