SRM eMails not being sent from SRM automatically

[Former Member]

HI guys,

We are having an issue that when we create a PO and it has been approved, the system should send the email straight away, but in our case it is saying incorrect (error below) but if you then resend it manually from with in the PO it gets sent? Any ideas or settings i need to check for this all help is welcome and point are awarded for all help

Error : - Cannot process message, no route from ZROSS to XXXX.xxxxx mail address

Message no. XS826

Diagnosis

To continue processing, the system requires a valid route from sender ZROSS to recipient xxxxx.xxxxx mail address(type INT).

[former_member183819 · Accepted solution]

Hi

take help from basis consultant on SCOT settings

Moreover check SOST for sent mails and make ensure that the mail id is valid too for that user.

regards

Muthu

[Former Member · Accepted solution]

Done all that, as when the mail is sent manually via SRM change PO all works, filters are set, it is from the PO end that there is an issue, but what i do not know.

[former_member183819 · Accepted solution]

Hi Steve

refer the above link. may be use for you

regards

Muthu

[Former Member · Accepted solution]

Got my guys looking at the links etc, but i am stiff miffed why it will not send automatically but will manually, but i guess thats SRM for you.....

the emai laddress we are sending to is on 24 chars longs.......

[former_member183819 · Accepted solution]

Hi

RSPPFPROCESS - Hope this job runs fine for you ?

To transfer your purchase orders to the vendors, schedule this report to

run at regular intervals.

regards

Muthu

[Former Member]

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