DB13 initiated backups fail - BRTOOLS succeeds

[Former Member]

Dear All,

I have configured init<SID>.sap for a online disk backup. When I start a online backup from BRTOOLS it completes. But when I schedule or immediately start a Online backup from DB13, it fails with this log:

01.09.2008 12:09:47 BR0282E Directory '
bisandbox01\Solmanbackup\sapbackup' not found

01.09.2008 12:09:47 BR0182E Checking parameter/option 'backup_root_dir' failed

01.09.2008 12:09:47 External program terminated with exit code 3

I am using a separate Windows server shared directory to take this backup [
bisandbox01\Solmanbackup\sapbackup]

Can anyone suggest what am I missing?

regards, Sean.

[former_member72237 · Accepted solution]

Hi,

Give FULL control rights to SAPSERVICE(SID) to your "
bisandbox01\Solmanbackup\sapbackup " .

If the sapbackup location is on another server then you have to create the user sapservice<SID> on that server & make sure that the password is same as of sap server.

When you execute the backup through DB13 the user SAPSERVICE(SID) is been use to store the backup.

Hope this will help to solve your problem..

regards

Virendra

[Former Member]

The problem seems to be due to network sharing which was not resolved even after drive mapping.

I got a external HDD attached to server. Now DB13 works fine.

thanks all for help.

regards, Sean.

[Former Member]

Hello Sean,

I am facing the same problem as yours. Do you remember with what user did you started your job with DB13.

What kind of network sharing permissions did you need?

If you remember please answer because I have to know what sharing permissions I should ask to the network team !

Thank you!

BR

manoliv

[Former Member]

When you try to run backups from DB13, the user that runs the backups is <SID>adm.

Are you driving BRTools with the same user? or do you run BRtools as ORA<SID> user? It could be user configuration.

[Former Member]

Hi,

Try below

Create Local directory as '<Drive>:\Backup'

Mount '
bisandbox01\Solmanbackup\sapbackup' in locally created directory.

Edit 'backup_root_dir' init<SID>.sap to

'backup_root_dir =<Drive>:\Backup'

Now try by DB13. If you still face problem then post the detailed logs.

Thanks,

Shambo

[Former Member]

Hi,

Instead of using direct sharing, map that shared directory and give some drive letter and use that drive latter directly.

e.g map the dir
bisandbox01\Solmanbackup with Z: drive using map network drive.

and change parameter backup_root_dir to Z:\sapbackup

also make sure that proper read/write authorization are there on the network shared drive.

[Former Member]

Dear All,

Thanks for your answers. As I mentioned earlier, BRTOOLS are working fine. This simply implies that init<SID>.sap is also updated.

@Alpesh,

I tried what you suggested, didn't work

Shared directory has read/write and all other permissions.

regards, Sean.

[Former Member]

Hi Sean,

Have you updated the parameter backup_root_dir to
bisandbox01\Solmanbackup\sapbackup in the profile file init<SID>.sap.

Regards

Ashok

[Former Member]

Hi,

check the parameter backup_root_dir in init<SID>.sap.

make sure '
bisandbox01\Solmanbackup\sapbackup' is accessible .

regards,

kaushal