exchange process flow
could someone explain me the exchange process flow in MM and how billing takes places ( lets say the product has been exchange and company has to charge some 15 - 25% for the customer for a new product )
This is a sale process.
See the process below which is an exchange process in purchase point of view.Imagine our company as a customer and our company is purchasing a new machine by exchanging a old machine.
This process can be achieved by creating a PO with two line items.1st item is for new machine and is normal item.2nd item is the old material and to mark it as a returns item.
All the other things are as usual.
The sales process is exactly reverse of this. i.e we have to create a sales order with 2items,one as normal and the second item as return item with the return price.
This is a regular scenario in retail system.