monitoring the Enrichment Controller->Service call Exception

[Former Member]

Hi,

I have configured my enrichment controller but while monitoring the Enrichment Controller System, I found following error under Adapters\Application\Services\testport\Availability.

Service call Exception; Nested Exception is: java.net.UnknownHostException

iltlvt33.tlv.sap.com

I also get the following exception while invoking the simulation adapter

"Unknown enrichment service: Serviceport"

Could anybody suggest something to solve this issue, because I am stuck here...

Thanks in advance,

Manoj

Edited by: Manoj Kumar Nanda on Aug 28, 2008 7:26 AM

Edited by: Manoj Kumar Nanda on Aug 28, 2008 7:26 AM

[Former Member · Accepted solution]

Hi,

If somehow you could get MDM350 PPts of SAPTechEd 2007. These two PPTs contains everything and self-explainatory for developing an Adapter for the MDM ENRICHMENT ARCHITECTURE.

Thanks,

Mandeep Saini

[Former Member · Accepted solution]

Hi,

Service call Exception: java.net.UnknownHostException iltlvt33.tlv.sap.com

Is generated when the Simulator Adapter is trying to connect Simulator Service via Simulator Proxy.

To fix it you should configure Simulator Proxy to enable HTTP connection with correct host and port settings.

Please read Enrichment Architecture Guide which is available on [MDM documentation center |http://service.sap.com/installMDM]

See the relevant section: 6.9 Setting up an Enrichment Simulation Environment.

Regards

Orit

[Former Member · Accepted solution]

hi,

could you please tell me where should we configure Simulator Proxy to enable HTTP connection with correct host and port settings.

Regards,

Manoj

[Former Member · Accepted solution]

Following instructions are copied from Enrichment Architecutre Guide

Define the HTTP destination URL for the EC simulator Web service:

a. Log on to the J2EE Engine as an administrator using the Visual Administrator.

b. Choose <SID> 􀁯 Server 􀁯 Services.

c. Select the Destinations service and choose the Runtime tab.

d. In the Destinations pane expand Destinations 􀁯 Webservice 􀁯

sap.com/tc_mdmenrichment_simulator

srvc_proxy/com.sap.mdm.enrichment.

simulator.srvc.proxy.ECSimulatorServiceProxy/

Config1Port_Document

[Former Member · Accepted solution]

Hi Orit,

yes it is clearly mentioned in the Architechure pdf but somehow my collegue has typed the alias name for ex: KOLAPON insted of localhost

Regards,

Manoj

[Former Member]

Hi Manoj,

Have you created the inbound and outbound ports in console? If yes, is it the same name (port code) that you have given in your Enrichment config.XML file?

Regards

Swarna

[Former Member]

Hi Swarna,

yes I created both the inbound and outbound ports in console with same code.

but for Enrichment Controller I have created a user " Enrich" with Admin role.

I have mentioned the same in the configuration.xml file.

My question:

Should I incorporate the User name "Enrich" and password in the MDSS & MDIS.ini file?

If yes, How?

Bcos I tried to edit the file but I cant save it.

Regards,

Manoj

[Former Member]

Hi Manoj

I assume "Enrich" is the assigned user for workflows. In that case you neednt mention that in the mdis.ini file

But is this user name been specified in the enrichment adapter trigger steps in the workflow?

let me know

swarna

[Former Member]

hi,

yes it has been mentioned the user name in workflow trigger step.

"Assignee user = Enrich"

Regards,

Manoj

[Former Member]

Hi

Thats fine. First let me know the places where you are getting a red flag in the EC config link. Is it only for ports?

Regards

Swarna

[Former Member]

Hi Swarna,

yes, it is the port under services only where I see a red flag.

Regards,

Manoj

[Former Member]

Do a final check if the identical port code is the one that you have specified in the config.xml

Because i suspect the EC is not able to find the port that has been mentioned in config.xml.

Also ensure that your syndicator is Manual and Import port is automatic processing. However this doesnt give the error that your are getting

Regards

Swarna

[Former Member]

Hi Swarna,

the identical port code is the one that you have specified in the config.xml

outbound port is Manual and

Inbound port is automatic processing

BTW do you have any experience on this...Will it solve my issue?

please visit on your portal (having the System Administrator role assigned to your user) System Administration->System Configuration->Service Configuration->Applications->com.sap.portal.ivs.httpservice->Services->Proxy (double click on proxy). Check if the proxy server equals u201Ciltlvt33.tlv.sap.corpu201D.

Either maintain proxy settings, or switch it off by editing field

HTTP - Enable Proxy setting

setting it to FALSE

( Taken from the sdn : /thread/78976 [original link is broken])

Regards,

Manoj

Edited by: Manoj Kumar Nanda on Aug 28, 2008 1:32 PM

[Former Member]

Hi Manoj

I dont think proxy being a problem here, if yes then you will have errors only after you have run your adapter. but errors like this will occur only if the configurations are incorrect.

I have faced lotsa issues too in the beginning with EC but its not a tough scenario...believe me!

Regards

Swarna