Return Sales

[Former Member]

Hello Gurus,

I h a scenario where the customer wants to give return prcentage to the each of the customers. If the customer returns more than the percentage alloted to him, SAP shud nt allow the user to create a delivery against the return sales order unless the authorized person releases the order.....

Is there a way to implement the same in SAP??

Thanks and Regards,

Pavan P.

[Former Member · Accepted solution]

Hi,

You can use IMG path for to seracg user exit

Sales and distribution> system modifications> user exit--> user exit in sales

Then click on documentation User Exits In Sales Document Processing

You will get no of user exit, use appropriate as per your requirement.

User exits in the program MV45AFZZ

The user exits which you can use for modifications in sales document processing are listed below.

Rajesh

[Former Member]

Hi there,

Possible.

First define a new delivery blocking reason.

In the sales order creation include MV45AFZZ, include a customized code such that it compares the percentage against the customer. If the value is >= allowed value, then it should update the order with delivery block.

For this you need to define a customized table to monitor the % returns of the customers. As & when the customers processes an order / return, table should get updated.

Regards,

Sivanand

[Former Member]

Use the userexits in MV45AFZZ program.