Solution Manager: SAP logon ticket error

[Former Member]

Hi,

In solution manager(SOLUTION_MANAGER), when click on Solution Landscape -> Service Connections

Error in configuration of SAP logon tickets

and nothing is displayed.

Can anyone know what problem is happening?

Thanks!

Regards,

Daniel

[Former Member · Accepted solution]

Hi,

If you are getting this message at the bottom of the screen, then just click on the message. You will get a window that tell you that there are some parameter values are needed to be set.

go to transaction RZ11 and set the profile parameter values as below,

a. Set the Profile Parameter login/create_sso2_ticket value to '2'.

b. Set the Profile Parameter login/accept_sso2_ticket value to '1'.

regards,

mahantesh

[Former Member · Accepted solution]

Hi,

I added in profile and restarted server, the following message is shown:

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Service cannot be reached

What has happened?

URL http://sapsol.ftinvest.com:8001/sap/bc/webdynpro/sap/ai_service_connections call was terminated because the corresponding service is not available.

Note

The termination occurred in system SOL with error code 403 and for the reason Forbidden.

The selected virtual host was 0 .

What can I do?

Please select a valid URL.

If you do not yet have a user ID, contact your system administrator.

ErrorCode:ICF-NF-http-c:000-u:SAPSYS-l:E-i:SAPSOL_SOL_01-v:0-s:403-r:Forbidden

HTTP 403 - Forbidden

Your SAP Internet Communication Framework Team

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Can you kindly advise the next step?

Many thanks!

Regards,

Daniel

[Former Member · Accepted solution]

Hi,

There is no need to restart the server. Kindly recheck the profile parameter values as mentioned.

After this, you have to activate some services. For this go to transaction SICF and press F8/execute it. You will get the tree like structure.

Start expanding the tree 'default_host', and go to node sap/bc/webdynpro/sap/ai_service_connections. And activate this node by righ click->Activate. A pop up comes, just click on Yes.

After this you can check the connection again. You may get the same errors again but it will ask you to activate some other servicec from transaction SICF.

You can see the service name to activated on the screen.

Kindly reward if it is helping you.

regards,

mahantesh

[Former Member · Accepted solution]

Hi all,

After changing and check service connection again, now is a white(blank) screen displaying for sometime until getting the followin message:

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500 Connection timed out

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Error: -5

Version: 7000

Component: ICM

Date/Time: Mon Aug 25 12:49:37 2008

Module: icxxthr.c

Line: 2646

Server: SAPSOL_SOL_01

Error Tag: {-}

Detail: Connection to partner timed out after 60s

© 2001-2005, SAP AG

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Can you kindly provide some information?

Many thanks!

Regards,

Daniel

[Former Member · Accepted solution]

Hi,

You can try after some time. It could happen because of the load on the server as the application takes more time to execute.

If recheck doesn't solve your peoblem, then search for some OSS note or consult with Basis consultant.

Let me know your server details, like versions of SOLMAN....

regards,

mahantesh

Edited by: Mahantesh Patil on Aug 25, 2008 7:01 AM

[Former Member · Accepted solution]

Hi,

Go through the OSS note 824554. It will tell you about the configuring varios timeout parameters.

regards,

mahantesh

[Former Member · Accepted solution]

Hi,

After activating all the requirements by sapnote 517484, it seems working now.

Thanks a lot for all information.

Daniel

[Former Member · Accepted solution]

Hi,

award the points for the helpful answers.

regards,

mahantesh

[Former Member]

Hi,

Time out is based like ICM .

you need to set the following profile parameters to a reasonable time period in instance profile.

icm/keep_alive_timeout = 1800 sec

Regards,

Srini Nookala

[Former Member]

Hi,

URL http://sapsol.ftinvest.com:8001/sap/bc/webdynpro/sap/ai_service_connections call was terminated because the corresponding service is not available.

> Use tcode SICF> Activate this web services.

OR

--> Use Tcode SICF -> Click on Default Settings> right click on sap and click on Activate services.

Now you can try.

I hope this will work.

Regards,

Srini Nookala