on 08-21-2008 12:32 PM
Hi,
I have a strange behaviour of my webgui in our ERP 6.0 and also in other systems.
If i call a transaction that has the option to download e.g. a table to text file or something else, the dialog box where i can choose the format is shown, but the next step where i can specify where to download the file is not shown. I get no error .... nothing.
If i do the same with Firefox it works...
Does anyone have an idea if this could be an IE setting?
Many thanks
Best regards
Alex
Hello Alex,
The ITS uses a java applet for the download and upload functionality. Be sure that your IE browsers are not blocking applets and have a JVM installed. See note 980772 for supported JVMs.
Edgar
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Hello Alex,
Does the JVM start up? You should see the Java icon in the Windows Task bar (bottom right, near the clock). If so you could activate the trace by opening the console window and typing a 3 for trace level 3. This will give information. It is important to note that the IE has a setting to allow Java applets or not and which JRE/JVM to use, under the "Internet Options" and "Advanced" tab. Of course this means that the correct JRE/JVM needs to checked.
Edgar
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