on 08-19-2008 2:36 PM
Hello,
We have a requirement that we should be able to send an email with an orderconfirmation attached (like BA00) to specific contact persons (maybe one, maybe multiple contact persons) But this should be not the email in the customer master general data. This email is not internal, we need to send external emails with the document attached (PDF).
Also this requirement should be also for invoices (RD00), it could be that this is an other person than the contact person for the order confirmation.
Our first thought was to use the contact persons and create 2 new entries, order confirmation recipient and invoice recipient. In this contact person we can add an e-mail address .
First, we created a condition record for output BA00 in VV12. We use standard communication strategy CS01 and with partner function CP (Contact Person) and add the number of the contact person (which is found in customer master).
Only then we get the following messages:
Message no. AM016
Please enter an address number
Message no. SVN000
Communication type cannot be used
Ok, this is due to that CP is missing in partner functions, so we add this then the output is send to the contact person. This is fine and working.
But the problem is that we want to have this for multiple recipients, so for example 2 contact persons. You cannot create the same condition record for two recipients, so you can leave the partner empty in VV12. But when you enter an order, you get a popup for which CP you want to create this order. So only one is possible.
Now we saw that there is a partner function MA (Mail partner address) is available. I have looked and searched but cannot find the exact function of this partner function. Like the MP (Mail partner) is internal, I expect this one to be external mail.
But the only problem is with this partner function, we cannot add this to the partner determination for customer master.
So how are we able to set this up? Any suggestion is appreciated and when usable also awarded.
Read note 191470 - Purchase order as an e-mail.pdf
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
User | Count |
---|---|
105 | |
12 | |
11 | |
6 | |
5 | |
4 | |
4 | |
3 | |
3 | |
3 |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.