Getting error while clicking on System Monitoring

[Former Member]

Dear All,

I have confirgured EWA in Solution Manager 4.0 for ECC6.0 Servers. EWA is getting generated without any issue. I have to monitor the Satellite Systems from Solution manager, so when i tried to click System Monitoring/Administration, it is giving error as "http://solman.srhouse.com:8001/sap/bc/solman/defaultUser/graphic/solmangraphic.htm call was terminated because the corresponding service is not available.".

ErrorCode:ICF-NF-http-c:009-u:SOLARSERVICE-l:E-i:solman_ESM_01-v:0-s:404-r:NoExtensionFound

If any one has come across this issue, please help to resolve this issue.

Thanks & Regards,

Ranjith Kumar D

[Former Member]

Hi Raghu,

I am not able to find the report SM_BASIC_SETTINGS

in my Solution Manager. And all the required services has been enabled and already my Web related services are working fine i.e.,t-code solution_manager_web is working fine. So please inform me what is to be done.

Regards,

Ranjith Kumar D

[raguraman_c]

Hi,

Its not related to WEBGUI

That solman graphic service inactive.

Run the following programs:

Technical Name: WEB DYNPRO ABAP

Technical Name: SM_BASIC_SETTINGS

Check service activation

Check whether the services are active.

Choose hierarchy type SERVICE.

1. Choose Execute.

2. Select the service.

3. Choose Test Service in the context menu.

(For all Services: /default_host...)

This will solve your problem.

Its not related to the weblog mentioned in other reply.....

Feel free to revert back.

Ragu

[Former Member]

Hello Ranjith,

Your Portal service is may not running.

Logon with <sid>adm and start jcmon and check if all server processes are up and running.

If jcmon is properly running, then try using the following link and check what happens.

http://solman.srhouse.com:8001/sap/bc/gui/sap/its/webgui/!

The above url pattern is from integrated ITS server, for this to work you should maintain FQDN - fully qualified domain name.

The url should be

http://<host>.<domain>.com:<port>/sap/bc/gui.

how to do this?

check this WIKI

https://wiki.sdn.sap.com/wiki/display/BSP/FullyQualifiedDomainName%28FQDN%29

also, uncheck the "show friendly error messages" check box from the browsers tools->internet options->advanced tab to get more details error messages thrown by the server instead of just "the page cannot be displayed"

And also make sure that you have activated the services, virtual_host, sap , bc, gui, sap, its , in transaction SICF and also did you publish SYSTEM and WEBGUI services to site INTERNAL.

for more info check this weblog.

Hope the above info is helpful.

Regards,

Satish.