return process

[Former Member]

Dear all,

let us imagine,i have created return order for customer return.After completing the post goods receipt,Quality team will check & repair the product.

Mow i would like to send the product again to customer.How can i do in SAP?

idea pls.........

[Former Member]

done

[Former Member]

To return the Material, Delivery Free Of Cost process cycle will have to be executed.

Sales Order (Delivery Free of Cost Type) >> Delivery >> Billing

Regards,

Rajesh Banka

[Lakshmipathi]

Dear Veera

Once the quality is passed the rejected material, you can again follow the normal OR-LF-F2 process. That is create sale order, delivery & billing.

However, if you want to track that the material sold is a returned one, you can create a sale order referencing the origin invoice so that in document flow, you can see all preceding documents.

thanks

G. Lakshmipathi

[former_member550050]

Hi

The same can be tried with T code MB1B with movement types 311 or 309E or 311E

This will move that stock from unrestricted to sales order stock which i think that you can bill again to the customer

Pls try this and get back to me if helpful

Raja