Error during call to AdobeDocumentServer:Processing exception during UsageR

[Former Member]

Can anyone help me in resolving this issue. Following is the error log

com.sap.tc.webdynpro.services.exceptions.WDRuntimeException: Error during call to AdobeDocumentServer: Processing exception during a "UsageRights" operation. Request start time: Wed Aug 13 10:58:42 WST 2008 com.adobe.ads.exception.FailedCreationException: Specific error information: $$$/Sport/File/Exceptions/FileNotFound=the file was not found (^{0) INTERNAL ERROR! Badly formed SStringKey found in StringKey::GetKey(). General error information: IDL:com/adobe/document/pdf/PDFOperationFailure:1.0 Exception Stack Trace: com.adobe.ads.exception.FailedCreationException: Specific error information: $$$/Sport/File/Exceptions/FileNotFound=the file was not found (}0) INTERNAL ERROR! Badly formed SStringKey found in StringKey::GetKey(). General error information: IDL:com/adobe/document/pdf/PDFOperationFailure:1.0 at com.adobe.EJB_PDFAgent.getRemotePdfDocument(Unknown Source) at com.adobe.EJB_PDFAgent.setUsageRights(Unknown Source) at com.adobe.ads.request.UsageRights.execute(Unknown Source) at com.adobe.BaseADSRequest.doWork(Unknown Source) at com.adobe.AdobeDocumentServicesWorker.execute(Unknown Source) at com.adobe.AdobeDocumentServicesEJB.processRequest(Unknown Source) at com.adobe.AdobeDocumentServicesEJB.rpData(Unknown Source) at com.adobe.AdobeDocumentServicesLocalLocalObjectImpl0_0.rpData(AdobeDocumentServicesLocalLocalObjectImpl0_0.java:120) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:324) at com.sap.engine.services.webservices.runtime.EJBImplementationContainer.invokeMethod(EJBImplementationContainer.java:126) at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:157) at com.sap.engine.services.webservices.runtime.RuntimeProcessor.process(RuntimeProcessor.java:79) at com.sap.engine.services.webservices.runtime.servlet.ServletDispatcherImpl.doPost(ServletDispatcherImpl.java:92) at SoapServlet.doPost(SoapServlet.java:51) at javax.servlet.http.HttpServlet.service(HttpServlet.java:760) at javax.servlet.http.HttpServlet.service(HttpServlet.java:853) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401) at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387) at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365) at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944) at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266) at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95) at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:160) at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33) at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41) at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37) at java.security.AccessController.doPrivileged(Native Method) at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100) at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170) Caused by: com.adobe.document.pdf.PDFOperationFailure: IDL:com/adobe/document/pdf/PDFOperationFailure:1.0 at com.adobe.document.pdf.PDFOperationFailureHelper.read(PDFOperationFailureHelper.java:67) at com.adobe.document.pdf._PDFFactoryStub.openPDF(_PDFFactoryStub.java:29) ... 33 more

at com.sap.tc.webdynpro.clientserver.adobe.AdobeFormHelper.createPDFDocumentForUIElement(AdobeFormHelper.java:523)

at com.sap.tc.webdynpro.clientserver.uielib.adobe.impl.InteractiveForm.afterHandleActionEvent(InteractiveForm.java:185)

at com.sap.tc.webdynpro.clientserver.cal.ClientApplication.afterHandleActionEvent(ClientApplication.java:1174)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.handleActionEvent(WebDynproMainTask.java:407)

at com.sap.tc.webdynpro.clientserver.task.WebDynproMainTask.execute(WebDynproMainTask.java:659)

... 21 more

[Former Member · Accepted solution]

Hi

Did you upload a valid credential into the visual admin?

Regards

Thashin

[Former Member · Accepted solution]

Thanks for the quick response, we did upload valid credential

[Former Member · Accepted solution]

Hi,

After adding the credential, take EP server instance restart.

Regards

Ponnusamy

[Former Member · Accepted solution]

Hi,

I will restart the instance and let u know. thanks

[Former Member · Accepted solution]

Thanks, The restart has fixed my problem.