on 08-13-2008 11:02 PM
Greetings,
I am having a curious problem on two of five systems. We are using Netbackup to execute our nightly backups which in turn calls BRBackup and BRArchive. As far as we can tell, the backups are working well with no problems save for one warning message which only appears on our SolMan system and our Development system.
BR0280I BRBACKUP time stamp: 2008-08-12 20.19.51
BR0232I 113 of 113 files saved by backup utility
BR0230I Backup utility called successfully
BR0278I Command output of 'brconnect':
'brtools' is not recognized as an internal or external command,
operable program or batch file.
BR0074W BRCONNECT call failed
BR0280I BRBACKUP time stamp: 2008-08-12 20.19.55
BR0317I 'Alter database end backup' successful
BR0280I BRBACKUP time stamp: 2008-08-12 20.19.55
BR0340I Switching to next online redo log file for database instance DV1 ...
BR0321I Switch to next online redo log file for database instance DV1 successful
What makes this odd, is that BRTools is in the same directory as BRConnect (and all the other tools) so there should be no issue in finding it. Also, this doesn't happen on our Sandbox server which is essentially a duplicate environment from Development.
Anyone run into this problem or have any thoughts where I might start looking for a solution? I have found nothing useful on SAP Notes or on the web thus far.
Thanks in advance,
Conrad Thonger
Conrad,
Just curious to know if you had this resolved by SAP, I have a similar situation where-in I'm using the latest patch of BR*Tools (720/40) and experience this error only in a dual stack system(Solman)
Regards
Bala
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Bala,
There was never an investigation or a solution put forward by SAP. Our environment changed and the problem disappeared with it. I'd likely recommend opening a ticket with SAP if the problem is persisting in your system.
It likely doesn't have anything to do with the BR*Tools and more to do with some configuration on your system. That's the only reason I can think of that our issue disappeared. We rebuilt the machines and likely corrected the configuration at that point without meaning to.
Thanks,
Conrad
This question was never answered and I continue to have the problem. Short of opening a ticket with SAP and asking someone there to look into it, I have no solution.
Conrad Thonger
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Our PATH variable is correct as this message appears in the backup log after it's completed the full backup of the database but just before the end backup. The backup works and is good, but then BRConnect tries to do something else.
BR0280I BRBACKUP time stamp: 2013-08-26 14.32.28
BR0232I 17 of 17 files saved by backup utility
BR0230I Backup utility called successfully
BR0278I Command output of 'brconnect':
'brtools' is not recognized as an internal or external command,
operable program or batch file.
BR0074W BRCONNECT call failed
BR0280I BRBACKUP time stamp: 2013-08-26 14.32.28
BR0317I 'Alter database end backup' successful
Is there perhaps some way I could trigger a more verbose log which would give me an idea what it is that BRConnect is trying to do? I'm pretty much at the point that I will have to open a ticket with SAP and get them to analyze this concern.
Thanks
Conrad
Conrad Thonger wrote:
.......
Is there perhaps some way I could trigger a more verbose log which would give me an idea what it is that BRConnect is trying to do? I'm pretty much at the point that I will have to open a ticket with SAP and get them to analyze this concern.
You can try setting the environment variable BR_TRACE to a numerical value (from 1 upwards) right before the BRBACKUP invocation (in the script that NetBackup is calling) , this should give you more insight as to what is going on
Regards
Daniele
Conrad,
I know it is a long time since you posted this, but did you resolve it ?
I have exactly the same situation running Netbackup with Windows and Oracle - some are working and some are not, so I would be very interested to know how you cured the problem.
Regards - Mike Booth.
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- as which user is the backup running? maybe as root?
- what are the permissions of brconnect (ls -lisa)
Markus
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As some additional information, we are running our NW07 SAP system on Windows 2003 and Oracle 10g 64-bit non-unicode.
The backups are running as SAPService<SID> (in this case SAPServiceDV1)
As to what permissions BRConnect has, as I don't come from a Unix background I'm not sure exactly what you mean. The SAPServiceDV1 account is a member of the SAP_LocalAdmin group which has full control over the file (read/write/execute)
Thanks,
Conrad Thonger
> As some additional information, we are running our NW07 SAP system on Windows 2003 and Oracle 10g 64-bit non-unicode.
Ok - that was not clear form you initial post
> The backups are running as SAPService<SID> (in this case SAPServiceDV1)
So you schedule them through DB13?
As fas as I know (I may be wrong) the Netbackup agent runs as "administrator" or as "local system" who may not have the \sapmnt\<SID>\exe in his path... (just a guess).
What you can try (temporarily) is to copy brtools.exe to c:\windows\system32 and see if the error persists.
Markus
Greetings,
So you schedule them through DB13?
No. The jobs are scheduled in NetBackup and batch files are launched which have the appropriate command information to launch BRBackup and BRArchive. The batch files contain commands to set environment variables before launching BRBackup.
set ORACLE_SID=DV1
set LOCAL=DV1
set ORACLE_HOME=E:\oracle\DV1\102_x64
set SAPARCH=G:\oracle\DV1\saparch
set SAPBACKUP=E:\oracle\DV1\sapbackup
set SAPDATA_HOME=G:\Oracle\DV1
set SAPREORG=E:\oracle\DV1\sapreorg
set BRBACKUP=G:\usr\sap\DV1\DVEBMGS00\exe\brbackup
As fas as I know (I may be wrong) the Netbackup agent runs as "administrator" or as "local system" who may not have the \sapmnt\<SID>\exe in his path... (just a guess).
What you can try (temporarily) is to copy brtools.exe to c:\windows\system32 and see if the error persists.
By default, Netbackup is installed to use the local system account. We have changed it to run using the SAPServiceDV1 account. I have confirmed that there is a Path environment variable under this user so the account should be able to call BRTools from any directory and it will find it.
I could copy BRTools to the system folder and see what happens though.
Conrad Thonger
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