Flow of reversal process

[Former Member]

Hi experts,

I have sold finished goods to customer , where customer checks the goods and found some of the things may wrong and he returning the the failed goods. How I have to get this by using SAP and what is the flow and t-codes.

Thanks.

[Former Member]

Incase of Return Sales Order:

T.Code for copy control: VTAF

Source Document: F2

Target Document: RE

Item category REN

Considering the above settings are done:

Create return sales order RE (with Reference to Billing Document) & the data will be copied as it is in Return Sales Order - RE. For Eg: here you require to change to quantity from 10 to 2, as you want to take back into Inventory of only 2.

Incase of Return Delivery:

T.Code for copy control: VTLA

Source Document: RE

Target Document: LR

Item category REN

Considering the above settings are done:

Create Return Delivery through T.Code VL01N & do PGR (Post Goods Receipt). This will add the stock to blocked stock. This will take care of Inventory.

To address the issue of how to take Credit for Excise, use T.Code: J1IH --> other Adjustment & based on the credit to be taken, make the necessary entry.

Incase of Credit Memo:

T.Code for copy control: VTFA

Source Document: RE

Target Document: Credit Memo

Item category G2N (Check in System)

First in VA02, remove the Billing Block in Return Sales Order - RE & save the document. Now in T.Code: VF01, enter Return Sales Order Number & select the appropriate Billing Type (Credit Memo) & Enter& Save. This will create Credit Memo.

Hope this helps you.

Regards,

Rajesh Banka

[Former Member]

Return material from customer:

You need to receipt the rejected goods through SD Module (VA01 - Sales Order type RE).

The steps are as follows :

1. Create a return request. (Using Sales Order in SD)

2. Create outbound delivery according to return request.

3. If the setting is correct in the outbound delivery screen SAP will automatically switch post goods issue button into post goods receipt. The setting is in sales order item category and delivery type.

4. In the standard system the movement type used is 651.

5. After post goods issues receipt is done using outbound delivery, the quantity is placed in blocked stock without value updating.

6. You will then decide if the return quantity are indeed bad stock or not.

7. Transfer Posting from block stock to unrestricted stock (mvt type 453), this will have accounting effect (Debit Inventory, Credit COGS)

8. Goods Issue to scrap account how to create new titles which can be used in creating the "address" view on the Vendor master.{T-Code: XK01}

In config go to Basis Components --> basis services --> Address Management --> Maintain title texts

Return Sales Order Flow Transaction:

Process 1:

A. Create Return Order (with or without reference to preceeding document): VA01 / VA02 / VA03

B. Create Return Delivery & Post Goods Receipt: VL01N / VL02N / VL03N

Process 2:

A. Change Return Delivery (Remove Billing Block): VA02

B. Create Credit Memo: VF01 / VF02 / VF03

Regards,

Rajesh Banka

[Former Member]

Hi Hirishi,

I tried VL01N with delivery type LR but it shows error " Order cannot be delivered" , How to resolve this.

Thanks.

[Former Member]

hi,

1. Goto va01, doc type RE with ref to the billing doc

remove billing block and enter order reason and save

2. create delivery with vl01n and do pgr

3. create credit note with va01 doc type CR

4.create billing doc in vf01for the credit note with billing type Cr

5. goto vf02 and release it to accounting

regards,

anand

[Former Member]

hi,

refer to the following link

http://help.sap.com/saphelp_47x200/helpdata/en/3a/74849b1c7911d5809c000102a9aa8b/frameset.htm

reg

Deepak

[Former Member]

Thanks Hirishi

From your explanation i got clear picture of sales return , could you able to tell the t-code for return delivery and return stock.

Thanks

[Lakshmipathi]

Dear Kumar

T.Codes in return process

VA01 - Create Return Order (order type RE) with reference to original billing document

VL01N - Create return delivery and reverse the stock (in case customer returned the goods. If not, this T.Code is not necessary)

VF01 - Create Credit memo

J1IH - Reverse excise entries

thanks

G. Lakshmipathi

[Former Member]

Hi Kumar,

It's the same like : VA01 ---> VL01N ---> VF01 -

---

that's it. Only difference would be the document type VA01 { RE - standard } --- delivery would be of LR type and off course the credit memo would be of CR type

Hrishi

[Former Member]

Hi,

This is mapped as a Return sales scenario in SAP. For that you will have to create a return sales order with an order reason , then return delivery , then post goods receipts. After this this return material will got to the returns stock then someone from the business will check if the material is really a faulty one or not. If yes, then you can issue a credit note to the customer.

I hope this will give you an exact picture.

Hrishi

[Former Member]

Dear Naren,

Use below link for Sales Return Process --

[Sales Return|http://help.sap.com/bp_bblibrary/600/HTML/G93_BB_EN_US.htm]

Regards

Barathi

Edited by: Barathi Sethuram on Aug 12, 2008 12:35 PM