Crystal Report Rendering Issues

[Former Member]

The webpage was viewed from the same PC but the website itself is hosted on two different PC (Server 2003 and windows xp). Why did the same Crystal Report wrap the text on Server 1 (running Server 2003) and not on Server1 (running XP Pro).

What would cause CR XI to render the same page differently when hosted on two different machines? Any help in solving this problem would be great. Also does CR allow you to use point (pt) for font size instead of pixels (px)?

Thanks for your help,

Dave Westermann

[Former Member · Accepted solution]

Hi, David;

The most likely reason for this would be different printer drivers on the two computers. A Crystal Report is rendered based on the printer drivers installed on the computer. Try chaning the report to use "no printer".

I am not sure on the font question, you should post that to our Design forum.

Regards,

Jonathan

[former_member11696]

When CR renders the report page we are WYSIWYG meaning we use the Video display driver as well as the printer driver to format the page. Even though you have the same Printer installed on both OS's it's likely possible the drivers act differently, fonts have the same issue, same name but slightly different in details to handle the different OS's.

Also, check the screen settings for color depth and screen size, try to match them if possible. You may also want to check with their Supprot site to see if there are newer video and printer drivers available. There was an issue with 256 color setting, installing the latest patches should resolve that issue. Set them to higher than 256 and re-test.

[Former Member]

I installed the same printer on both machines and that didn't do anything. It's not during printing that things are rendered differently it's during the display on an aspx page. If I view the render page on IE 7 the report hosted on Windows Server 2003 IIS the text wraps within the header text of the Crystal Report. That same header when hosted on Windows XP IIS the text doesn't wrap.

Any other ideas?

[former_member208657]

Did you attempt Jonathan's suggestion to use No Printer ? You need to do this when designing the report.

- Go to File --> Printer Setup

- Select the No Printer checkbox

- Re-test with your reports on both servers