User status successor and predecessor

[Former Member]

Hi all,

We have a requirement to set support desk message status using poratl interface.

We have created bapi to display user status of message (open,in process,, etc) , it displays from table TJ30T. I just wanted to filter out some of these status codes, like when the user already selected the 'in process' status, then i have to remove 'open' from the list. Then there should be successor and predecessor status is there for every message, I have checked in tcode CRMBS02 , here there are higher status no and lower stat no is there, is it possible to filter out the status based on this... anyone can put some comments.

Thanks and regards

Jijo

[raguraman_c · Accepted solution]

Hi,

We have Lower status no. in CRMBS02. Please check.

Feel free to revert back.

--Ragu