Credit Management settings are not working

[Former Member]

Hi all,

I am facing a problem. the issue is that we have a customer ABC. one of the invoice for this customer is overdue and that invoice is against LC payment term(Letter of Credit). user has raised another order on payment term "Bank Contract" but system did not block the order although customer credit limit is 0. Then for testing purpose, I raised an order for this customer on payment term "advance" and then system just raised a warning that "oldest open items are overdue".

before a week, our system was working like that whenever an invoice is overdue, system blocked the order.

Please tell me that where the settings are disturbed? I have checked settings in OVA8.

Best Regards,

AI.

[Former Member]

resolved myself.

[Former Member]

The checkbox below the column "Status/Block" against the "OldestOpneItem" should be ticked to block the order in OVA8.

[Former Member]

Hi Ashish Mohapatra ,

It is ticked but the reaction assigned is "A". I think it should be "C" to block the order. what do u say?

Best Regards,

AI.

[Former Member]

Yes, It should be 'C'.