Image URL on Sharepoint used in WebI 4.2 - Export to PDF doesn't show the image

[former_member197187]

Hi.

Our current system is BOBJ 4.2SP2 on Windows.

Our problem is exporting a WebI Report containing an image implented via Image-URL to PDF.

I tried all the following things in HTML-mode, so I'm not talking about Applet-mode...

The image doesn't show up in the PDF, when the URL is pointing to a MS-Sharepoint, which of course underlies certain user-credential-settings. It does show up in the PDF if the URL is pointing to an 'open' webserver on our LAN.

Settings described in the User Guide like putting some registry-keys in HKLM\...\BlobManager or changing the 'Read content as' in the Cell-Formatting window in the report do not affect this behaviour in any way; neither positive nor negative.

I see both images in my report in my local browser.

What I think to have discovered up to now:

Seeing the report in my browser (IE 11) means that the URL is resolved on my client, sending SSO Credentials to the Image-URL-Server whenever needed.

Exporting the report to PDF results in downloading the PDF in the browser meaning the PDF is created on the BO-server.

We have tried running SIA- and Tomcat-Service as a windows user with needed permission to the Sharepoint. So if I open the Image-URL in a browser on the server as the same windows user who runs the services, I see the image in the browser.

Nevertheless exporting the report results in no image in the PDF.

I think the problem is, that PDF-generation on the server is resolving the URL (as it works with images on 'open' servers) but not sending any SSO-credentials or Authentication-Headers when resolving the URL.

Am I right in that assumption?

And if yes, what can we do??

In our company we have software putting certain images to certain Sharepoint-folders which are dynamically included into certain BO reports. Putting these images to an 'open' webserver is no option.

Best regards, Ewald

[amitrathi239]

check 2311751 - BI 4.x: How to export images based on a URL in Web Intelligence to PDF or Excel if this helps.

[former_member197187]

Thanks for the hint, Amit.

But those are the things I mentioned to have no affect on our behaviour

Besides, concerning the Proxy-Settings described in this article, we run into trouble, because we have to authenticate on our proxy, which is not described in any way; neither in this article nor in the user guide.

But as I said above, these registry settings do not help us at all with our problem...