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Sorting in Drop Down List didn't work (Internet Explorer 11)

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Hi Community,

we use the SAP CRM WebUI. We have a Drop-Down-List with different Content. The Content is sorted.

Since a few days we rolled out IE11. Now the sorting didn't work anymore.

If I open the WebUI in Firefox 26 it works fine.

I've searched for SAP Notes but I didn't finde some.

Has anyone an idea?

Thanks for any reply.

Benjamin

Accepted Solutions (1)

Accepted Solutions (1)

faisal_pc
Active Contributor
0 Kudos

Hi Benjamin,

Please implement following notes. Your issue will be resolved. Also, a couple of other IE11 issues will be resolved.

Notes:2026791, 2019878, 2024527 and 1898295

Thanks,

Faisal

0 Kudos

Hi Faisal,

thanks for the Notes. I've implemented the Notes 2024527 and 1898295. The Notes 2026791 and 2019878 were allready implemented.

In this case SAP wanted a couple of other Notes:

1628849 1686485 1693208 1706177 1759720 1771771 1794736 1818856 1855979 1858105 1867627 1939404 1956277 2009909

I've cleared the Browser and Server Cache and parts of the problem are solved. But some items in the list appears twice and the sorting isn't correct.

Do you have another adivce for me?

Greetings

Benjamin

faisal_pc
Active Contributor
0 Kudos

Hi Benjamin,

Check out these notes as well.

2073459, 2026791 and 1900958.

Clear browser and server cache and see.

Thanks,

Faisal

0 Kudos

Hi Faisal,

the Notes didn't help 😞

The drop-down-list still in wrong order, some values are double... We fill this values by our own program, but in Firefox it is correct.

Do you have another idea?

Greetings

Benjamin

faisal_pc
Active Contributor
0 Kudos

Hi Benjamin,

Hmm....I believe you have checked all above notes and their pre-requisites.

If that didn't help, please write to SAP.

Thanks,

Faisal

0 Kudos

Hi Faisal,

a lot of the Notes required Release 701, Level 12. We use 700, Level 11. I've checked the PAM for our Release. SAP supports the IE 11 until 2025 (a long time ).


I've tried to debug the problem and have seen funny things. The table for the Drop-Down-List looks good. All items appears right.

In the WebUI they didn't appear right. When I clicked in an other Drop-Down-Box and changed a value the system made a reload and after that, everything looks fine.


Greetings

Benjamin

faisal_pc
Active Contributor
0 Kudos

Hi Benjamin,

Now the issue is fixed?.

Thanks,

Faisal

0 Kudos

Hi Faisal,

no, the issue isn't fixed.

The first time of loading the WebUI it don't work.

Greetings

Benjamin

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Benjamin,

I am also facing the same issue. Could you please let me know the note numbers if the issue is fixed?

Pratyush Ravi

0 Kudos

Hi Pratyush,

the notes fixed the problem a little bit.

I've opend a call in the SAP OSS. The suggestion was an upgrade to the next releas. In the moment we use an very old relase (SAP CRM ABAP 7.0).

The upgrade is planed in August '15. Maybe this will fix the problem. I'll give a response 🙂

Greetings
Benjamin